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We typically respond within 24 hours for standard inquiries. For complex custom manufacturing or production line projects, we may require 2-3 business days to prepare a comprehensive technical proposal. If you need a faster response, contact us directly via WhatsApp.

Yes. OEM and contract manufacturing is a core part of our business. We work with clients who require branded products, drawing-based custom parts, or proprietary specifications. All designs and technical information are protected under NDA. We support both small-batch trials and large-scale production runs.

The more detail you provide, the faster and more accurate our response will be. Ideally, include: product type or category, specifications or dimensions, estimated quantity, application (mining, cement, etc.), and any drawings or reference documents. Even if you only have a partial requirement, we can still help -- our engineers will ask the right follow-up questions.

Absolutely. We are structured for long-term supply partnerships and large-scale project execution. Our capacity network, quality control systems, and logistics coordination are all designed to support consistent repeat orders and multi-phase projects. We have clients with annual supply volumes exceeding 1,000 tons across multiple product categories.

Every shipment is accompanied by Material Test Certificates (MTC) with spectrometer results, dimensional inspection reports (FQC), and loading/packaging documentation. We conduct independent third-party quality control at the factory level before any goods are shipped. Additional certifications can be arranged based on your project requirements.