Terms of Service

Alliance Precision Group provides engineering-driven contract manufacturing, sourcing coordination, quality control, and logistics management services to international industrial buyers. Our services include, but are not limited to:

• Supply of wear-resistant cast products including grinding media balls, mill liners, and bucket teeth
• Custom casting and machining based on client-provided drawings, samples, or technical specifications
• Design and supply of automatic grinding ball casting production lines
• Manufacturing coordination, quality inspection, and end-to-end delivery management
• Technical review, DFM analysis, and dimensional confirmation for custom part requirements

The precise scope of any individual engagement shall be defined in the applicable Purchase Order, Project Agreement, or written quotation accepted by both parties.

All quotations issued by Alliance Precision Group are valid for the period specified within the quotation document. In the absence of a stated validity period, quotations are valid for thirty (30) calendar days from the date of issue.

A binding order is formed when the Client issues a written Purchase Order and Alliance Precision Group provides written order confirmation. Alliance Precision Group reserves the right to decline any order at its discretion prior to issuing order confirmation.

Any technical specifications, tolerances, material grades, or delivery requirements that are to be binding must be explicitly stated in the Purchase Order or agreed Project Specification Document. Verbal instructions or informal communications do not constitute binding technical commitments unless confirmed in writing by both parties.

For custom parts manufactured to client drawings or samples, the Client is solely responsible for the accuracy and completeness of the provided technical documentation. Alliance Precision Group will conduct a DFM review as a courtesy; however, final design responsibility remains with the Client.

All prices are quoted in United States Dollars (USD) unless otherwise stated in writing. Prices are subject to adjustment if the Client modifies specifications, quantities, or delivery requirements after order confirmation.

Standard payment terms are 30% advance payment upon order confirmation, with the remaining 70% due prior to shipment release, unless otherwise agreed in a signed commercial agreement. Alliance Precision Group reserves the right to withhold shipment until payment obligations are fulfilled.

For long-term supply agreements or production line projects, milestone-based payment schedules will be defined within the project contract and shall supersede the standard payment terms above.

Bank charges, transfer fees, and currency conversion costs are the sole responsibility of the Client. Payments are considered received only when funds are cleared in Alliance Precision Group's designated account.

Delivery lead times are estimated at the time of quotation and are subject to production scheduling, material availability, and downstream logistics factors. Confirmed lead times will be stated in the order acknowledgment.

Alliance Precision Group shall not be liable for delays arising from force majeure events, port congestion, customs clearance delays, or other circumstances beyond our reasonable control. In such cases, we will provide prompt notification and a revised delivery schedule.

Unless otherwise agreed, shipments are arranged on an FOB (Free on Board) - Origin Port basis. DDP (Delivered Duty Paid) and other Incoterms arrangements are available and must be explicitly agreed upon in writing prior to order confirmation.

Risk of loss or damage passes to the Client at the point defined by the agreed Incoterms. The Client is responsible for obtaining appropriate cargo insurance coverage from that point forward.

Alliance Precision Group applies quality control procedures across raw material sourcing, production monitoring, and final product inspection. Standard quality deliverables include material test certificates (MTC), dimensional inspection reports, and photographic loading documentation.

Specific quality standards, applicable tolerances, test methods, and required certifications must be clearly stated in the order documentation. In the absence of specified standards, Alliance Precision Group will apply industry-standard practices appropriate to the product type.

Third-party inspection by a Client-designated agency is permitted and must be arranged prior to production completion. The Client is responsible for all costs associated with third-party inspection unless otherwise agreed in writing.

Quality claims must be submitted in writing within fifteen (15) calendar days of confirmed delivery, accompanied by supporting documentation including photographic evidence, measurement records, and batch/lot identification. Claims submitted after this period may not be accepted.

All drawings, CAD files, specifications, process parameters, and technical documentation provided by the Client ("Client IP") remain the exclusive property of the Client. Alliance Precision Group will use Client IP solely for the purpose of fulfilling the specific order or project for which it was provided.

Alliance Precision Group will not disclose, reproduce, transfer, or reverse-engineer Client IP for any purpose other than the agreed scope of work. Upon request, Alliance Precision Group will return or permanently delete Client IP upon completion or termination of an engagement.

Where a separate Non-Disclosure Agreement (NDA) is executed between the parties, the terms of that NDA shall take precedence over this section with respect to confidentiality obligations.

Any tooling, fixtures, or production aids developed specifically for a Client's project and paid for by the Client remain the property of the Client. Alliance Precision Group will store such tooling at no charge for an agreed period and will not use it for third-party production.

Alliance Precision Group's total aggregate liability to the Client for any claim arising out of or in connection with a specific order or project shall not exceed the total value of that order or project as confirmed in the applicable Purchase Order or Project Agreement.

Alliance Precision Group shall not be liable for indirect, consequential, incidental, or special damages including but not limited to loss of production, loss of profits, equipment downtime, or operational losses, whether or not Alliance Precision Group has been advised of the possibility of such damages.

Alliance Precision Group's liability does not extend to product performance outcomes resulting from incorrect installation, application outside specified operating conditions, or modifications made by the Client or third parties after delivery.

Order cancellations or material modifications requested by the Client after production has commenced will be subject to a cancellation or change fee reflecting actual costs incurred by Alliance Precision Group up to the point of cancellation or modification.

Cancellation requests must be submitted in writing. Alliance Precision Group will provide a cost assessment within five (5) business days of receiving a cancellation notice, and both parties must agree on the applicable settlement amount in writing.

For made-to-order and custom parts, advance payments are non-refundable once production has commenced unless Alliance Precision Group is in material breach of the agreed specifications.

These Terms and any disputes arising from them shall be governed by and construed in accordance with applicable international commercial law principles, unless a specific governing law is designated in a signed commercial agreement between the parties.

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation within thirty (30) calendar days of written notice of the dispute. If negotiation fails, disputes may be submitted to arbitration under a mutually agreed international arbitration body.

Where a formal Master Supply Agreement or Project Contract exists between the parties, the dispute resolution mechanism defined therein shall take precedence over the provisions of this section.

Alliance Precision Group reserves the right to update or amend these Terms at any time. Updated Terms will be published on our website with a revised effective date. Continued engagement with Alliance Precision Group following publication of updated Terms constitutes acceptance of the revised Terms.

For ongoing contractual engagements, the Terms in effect at the time of order confirmation apply to that specific engagement unless both parties agree in writing to apply updated Terms.